District Site

410 Central Ave. N.
New Prague, MN 56071

phone: 952-758-1700
fax: 952-758-1799


Mitel Phone

TIP Sheets & Frequently Asked Questions

Didn't find your answer?... Submit a new question on the TIP & FAQ Form.

Is there a reference guide for the basic phone features?

The quick reference guides linked below highlight the basic features of the two types of phones used in the district.

Quick Reference Guide: Mitel 5320 Phone (classroom phone)

Quick Reference Guide: Mitel 5360 Phone (office phone)

How can I check my voicemail messages when off campus?

Using a cell or landline phone:

  1. Call your school phone number.
  2. When you start hearing your voicemail message, press the star (*) key.
  3. When prompted, enter your passcode. (typically 4-digits, but may be more)
  4. Follow the prompts to play / save / delete messages.

Using a computer and the Mitel: MiCollab website:

  1. Go to the Staff Resources page, click the Mitel: MiCollab Client.
  2. Log in... on the left menu, click the Voicemail option.
  3. Click a voicemail message with an option to Play or Delete the message.

Can I use my laptop as my school phone?

Yes, the “SoftPhone” option allows your laptop to function as your school desk phone from any remote location.

TIP Sheet: Mitel: School Phone @ Home